What Should You Do If Your Car is Recalled?

Millions of cars across the United States are recalled each year for problems both big and small. If your vehicle is ever recalled, do not be alarmed: this is a good thing. In the event of a Mercedes-Benz recall, the automaker will work with local dealerships like Mercedes-Benz of Los Angeles to provide Mercedes-Benz service to ensure your vehicle is safe to drive. Here’s what to do if your vehicle is ever part of a recall.

Read Your Recall Notice

While some recalls start as a result of an NHTSA investigation, the majority of recalls are initiated by automakers after discovering a vehicle fault through testing or noticing an uptick in specific warranty claims.

If your vehicle is subject to a recall, you will receive an official letter from Mercedes-Benz that says “Safety Recall Notice.” The notice will describe the issue and, most importantly, if your vehicle is safe to drive. Note that some recalls will only impact certain trims, or may apply to specific features or option packages; even if you hear about a recall on the news, it may not affect your vehicle.

Contact Mercedes-Benz of Los Angeles

The first step after receiving a recall notification is to contact our Mercedes-Benz dealership in Los Angeles, CA. During a recall, we coordinate directly with Mercedes-Benz to have the right tools, parts, and additional training to repair the issue so that you will be in the best hands. We will schedule an appointment with you and answer any immediate questions you have.

Get Your Vehicle Repaired

The vast majority of recalls will take a short time, usually an hour or two, to complete. Dealerships like ours often group recall appointments to ensure the parts are on hand and repairs can be done as quickly as possible. Call or visit Mercedes-Benz of Los Angeles today for the peace of mind that your car is safe and in top condition.