I usually don't leave a review very often, but this time I'm really really satisfied with DTLA Mercedes-Benz team service. First credit, I would like to thank Ronald Skylert, although he is no longer working there, but because of him, he introduced me to Mei Victor Leung. And the Best credit is for Mei Victor Leung, who gave a tremendous customer service. Before, I always go to rusnak arcadia to do my car's maintenance service, but now I'm willing to drive far & stuck in DTLA traffic just t...
I usually don’t leave a review very often, but this time I’m really really satisfied with DTLA Mercedes-Benz team service. First credit, I would like to thank Ronald Skylert, although he is no longer working there, but because of him, he introduced me to Mei Victor Leung. And the Best credit is for Mei Victor Leung, who gave a tremendous customer service. Before, I always go to rusnak arcadia to do my car’s maintenance service, but now I’m willing to drive far & stuck in DTLA traffic jus...
I have contacted a few dealerships since I bought my car two years ago and Tino and his people have been very honest with me. I feel like I can trust his recommendations without having to wonder if I am being taken for a ride. They are all so helpful and courteous when I come in. I really appreciate their service and professionalism.
Emir and Tony are valuable assets for MBLA. They were both kind and nice. They explained everything in delails. We recommend them with no hesitation.
They provide Uber for drop off and pick up for your car services. I live in Cerritos and still come to this dealer because the service they provide is exceptional. Also they do have courtesy vehicles but it’s first come first serve. Barry Murphy was very kind and straightforward with all that I needed. Barry is one of those service advisor that everyone should have! They updated their building and is very nice.
Yet another excellent experience at Downtown Mercedes-Benz!! The reason is the awesome expertise of Frank Phillips. I know he will always explain everything in detail.
I love the customer service experience, I l have not experienced anything like it anywhere else. Juan Kim is an amazing service representative, he always takes extemely good care of my me and my car, truly an amazing customer service skill person. I am so happy coming to this place.
Raymond from downtown la was the best in selling and delivery of my new 2019 AMG GT 63S
THIS IS MY 5TH CAR WITH MERCEDES BENZ OF LOS ANGELES, I BEING DEALING WITH OMAR AFIFI FOR THE LAST 5 YEARS AND HE IS SO FAR THE BEST SALES MAN I EVER MEET AND I'M 52 YEARS OLD, HIS CUSTOMER SKILLS ARE WAY ABOVE ANYBODY EXPECTATIONS, HE MAKE YOU FEEL SPECIAL AND PAMPERED, THANK YOU OMAR!!!!
I was fully informed so I could make a decision based on facts. I was able to build the car I wanted and not settle on availability.
Overall great experience on the intake. Eric was efficient and very helpful. The pickup experience could use improvement. There was trouble finding the paperwork on the car even after I made it clear that Barry was my service man, but Eric helped me because Barry was on break when I came in. I don't understand why the pickup paperwork isn't centralized so when I come in I just deal with one person instead of having to deal with 3 to pick it up and then it take 30 minutes to get my car. Also, car...
Oscar Hernandez provides outstanding customer service! When I came with my damaged tire which needed to be replaced and with no key to remove the lock from the wheel 5 minutes before the closure of the service department he immediately calm me down, found the key and replaced the tire! He was very professional, courteous and efficient!Thank you again Oscar!
Chris chong's service was so nice and AWESOME.Thanx ...
Juan Kim is very kind and friendly service adviser I ever met. I went for service without any appointment but Juan Kim did very great job to me.
I have been driving Mercedes Benz since 2012. I now purchase my cars at Downtown LA Motors now. I had to make the first trip down as a new customer. I have a 2018 C300 Sport Sedan fully equipped. If I would've purchased in Las Vegas it would've cost $52,763 but instead they paid my last five payments and discounted the vehicle to $46,745. What a deal. Ask for Ayman. He's the best. I drove down and arrived at 9:00am and he had all the paperwork done and back on the road at 9:45am
Always kind, Franklin Abedin! He is real waling knowledge and responsible for his job! I have been always satisfied with him. One more thing...Clean and fast VIP car wash program in MB DTLA!
Most excellent customer care.
Juan Kim!!!!! The best!!!!!
The service was friendly, efficient and very helpful. It was our first visit to the dealership after our recent purchase of a Mercedes Benz from a private party and ft was an overall a good experience.
I had great experience with Arto He was very knowledgeable and helpful He explained me about the entire car and willing to answer to all my questions
I had a a great experience here at this dealership. They helped me to take care of all the issues I had with my car.
i always bring my Mercedes to Downtown LA motors. All staff members continue to go above and beyond to make sure all of my needs are met.
Welcome to Mercedes-Benz of Los Angeles. If you’re looking for a Mercedes-Benz in Los Angeles, stop by our dealership where customer satisfaction is our number one priority. Find all the information you need right here to make an informed decision about buying a new Mercedes-Benz or used luxury car in Los Angeles County. Our Mercedes-Benz car dealership in downtown Los Angeles serves all of greater Los Angeles. Have questions? Call us at toll-free at 1 (888) I-LOVE-LA or 1-888-835-8640.
At Mercedes-Benz of Los Angeles you will find your favorite Mercedes-Benz models at competitive prices. Take a test drive at our greater Los Angeles Mercedes-Benz dealership in a 2017-2018 Mercedes-Benz and browse our inventory of E-Class, C Class, CLS, Sprinter and Metris models and more including Mercedes-Benz BlueTEC® Diesel. The Mercedes-Benz of Los Angeles sales people are ready to answer your questions about a particular model and find the Mercedes-Benz in Los Angeles that meets all of your expectations. For a large selection of new and used Mercedes-Benz sedans, SUVs and coupes in Los Angeles, including the popular CLA, E-Class Coupe, C-Class Sedan or SL-Class Roadster SUV visit our dealership today.
Searching for a used car in Los Angeles? Start and end your search with Mercedes-Benz of Los Angeles. With a huge selection of low-priced, high-quality vehicles, we are certain that we can locate a used car that suits your taste. Our greater Los Angeles used car inventory has cars, trucks, SUVs and vans by many of today’s top automakers. If you have not been able to locate a specific new luxury SUV or used sports car in Los Angeles we are at your service. Complete our no-obligation Vehicle Finder form and we will alert you by email when a matching vehicle arrives at our Los Angeles Mercedes-Benz dealership.
Looking for a car loan in Los Angeles? By working with lenders and understanding your needs, we can create customized loan and lease programs suited to your situation. Our finance department can adjust variables to make sure your loan will fit your lifestyle. The term can be extended to lower monthly payments, or you can pay a little more to shorten the duration of your loan. Come speak to the experts at Mercedes-Benz of Los Angeles about Mercedes-Benz financing in Los Angeles. Call us at (888) I-LOVE-LA.
Get professional Mercedes-Benz repair in Los Angeles at Mercedes-Benz of Los Angeles state of the art service facility. The Mercedes-Benz of Los Angeles technicians provide professional auto repair for Downtown Los Angeles. Experts will correctly identify your vehicle’s problem and make a repair as quickly as possible. Schedule Mercedes-Benz car repair in Los Angeles by completing our online service application. Mercedes-Benz of Los Angeles offers a complete inventory of Mercedes-Benz car parts to repair your sports car luxury SUV. These OEM car parts and Mercedez-Benz accessories will keep your vehicle running at peak performance, and looking sharp, for many years to come.
We are proud to serve the greater Los Angeles area. If you are from Los Angeles, Inglewood, South Gate or Bell Gardens read about us, visit our dealership at 1801 S Figueroa St., Los Angeles, CA 90015, or give us a call at (888) I-LOVE-LA or 1-888-835-8640. Our team is available to answer your automotive questions. Thanks for visiting our site.