Extremely professional treatment - better than any other mercedes service I've dealt with before. I've had mercedes for twelve years and from four dealerships. I'd come to you first next time.

Phil Rush is great! His personal customer service is professional and he is expert with all MB products and services. He really goes above and beyond. HIs overall industry knowledge is impressive.

Victor Leung did exactly what he needed to do for his customer. I was very satisfied of his service.

My service guy Gus took care of my car..I asked him to look into the service record if my CLA45 rear differential oil has been changed and he said it wasn't done on the 1st service which should have been done.No hesitation, he took care of that and other services that needed to be done...Wait time is as promised also!!!....overall very happy with my service and visit...

They always get it right and willing to help you even if its busy schedule. Ivan V is a great advisor, gets to the point and respectful person to deal with.

Kevin Kim was extremely professional and courteous! He made an often daunting task, very pleasant. I would highly recommend Kevin Kim and Downtown LA Motors, to anyone seeking a vehicle! This was our 4th Mercedes purchase, from Kevin Kim. We are loyal customers!

(Translated by Google) If you want to buy Benz in Los Angeles,(Original)LA에서 벤츠를 사고 싶다면 제일 먼저 확인해 봐야하는 딜러

It was a delightful experience purchasing my first Mercedes Benz from Habib Amla at downtown LA motors. Mr Habib Amla spent a lot of time and went to extraordinary efforts to help me select the appropriate model and features. I am extremely happy with the car in the service I got

Vehicle became available at market pricing and secured purchase from Derek Kim (Internet sales) and Craig Settles (Financing) I know I am NOT the only customer but I have felt like the only one with the time and attention they both have given me. I know many of us do not have normal people hours anymore but I am so impressed with top notch dedication. Thank you for making this such a pleasurable experience--I really never thought I would ever make a purchase from a dealer let alone a Mercedes de...

The service I receive was very good. Frank handle my request with utmost care and the young man greeted me immediately when I drove up.

My E-class had a brake problem: the brake pedal was sinking to the floor. The service adviser, Steve, is thoughtful and professional in every way. He knew I needed to rent a car, and he had the problem fixed on the same day so that I did not have to keep the rental for the 2nd day.

All workers were very kind and provided fast professional services.

Good dealership, get you in and out fast. Rental not always immediately available but when one was I was called to come back and pick up.

My service advisor is Mr. Juan Kim who is Very kind, knowledgable and clear service always. Happy! Thanks!

Great help great deals and work with you and the bank to get a great offer. I'm a very well satisfied customer go see sales rep Ivy she will work with you.

I want to sing praises of your dealership but more so of Arto my salesperson. He was v v nice, calm, not pushy at all, methodical, gave us good options . Answered my emails , stuck to the quoted price. Just the best!

Excellent friendly service Easy to work with Very knowledgeable Beautiful showroom and amenities Large selection of different models colors and equipment Very easy finance department to work with

I am very satisfied with great customer service and professionalism I received from Downtown LA Motors, especially from Mr. Cash Yi. I can't thank him enough and I am glad to be a new MB owner.

Arthur Magsayo made assisted me with ordering my vehicle, as well as assisting me through the entire purchase process! Diego was the employee who helped set up my Navi/cell phone and showed me all of the special features on the car. He was absolutely wonderful!!!!

Customer service was outstanding here. Barry Murphy and Craig in finance are both excellent and highly professional. I will definitely be dealing with them for my future needs.

Tino is the Man. Great Customer service and professionalism.?????

Very smooth sales process. We appreciate how accommodating and responsive everyone at the dealership was. Would do business here again in the future for sure.