Erik Dorsey was very professional and knowledgeable. Your assistance crew was very attentive. Every time I have service done, the experience has always gone well.

Excellent service. Very upscale interior (comparing to another Mercedes dealer). Habib Amla is very attentive and sweet.

Great buying experience for my first owned Mercedes Benz. Staff was very friendly, courteous and helpful especially Mr Sood who helped us in each step of the way.

It was a great experience, Omar Afifi was super helpful and made the whole experience beyond great. He was so friendly and he explained everything in the best way

Iven was terrific, very helpful and responded to my e mails, text messages, and phone calls quickly. Overall, it was a wonderful experience. Thank you.

Tino has been my service advisor since 2013 and has always provided excellent service to me and my vehicles!!!!!!! I've never had issues.I would have preferred to receive an mbz rental like they use to do, as I am not comfortable with Uber/Lyft. But I tried it and had no problems. I still would prefer an mbz rental so I can go about my day and come back when the car is ready.

Great service advisor! Always very helpful and prompt service. Very happy with his service and the staff! Definitely would recommend to friends and family to go the Downtown Motors.

We went to the dealership with eyes on one vehicle but they did not have it in stock. Then, the salesman showed us a few other cars and now I have a beautiful car at a great deal! Easy purchase with no hassle. Highly recommend!

Excellent Sales by Habib Amia. As I complete my sixth year of great transportation and safety I want to thank Habib for the great car he brought me and the deal he made.

My consultant was great. She is the best consultant I’ve had in your service department. She gave me a realistic time of when the repair would be done and it me in my Uber. She was friendly, professional and timely.

Edward Twan was a pleasure to work with. He made my purchase so easy and took great care of me, i felt great driving out of the dealership. I will absolutely be back to work w Edward again when i am ready to add another Mercedes to our family. Thanks Edward!

Very kind and quick service, also good price.

Excelente servicio, gracias Juan Antonio Kim por tu ayuda lo haces con excelencia. Gracias por asistirme con mi vehiculo.

As always. Very happy with the service I get from Mercedes-Benz of Downtown LA Very nice Technition David Renskers took the time to help me program some of the features on my car I couldn’t figure out. Dealerships need more experienced personal that really know not only the Brand, also your clients.

My personal experience with Mercedes in Los Angelos Is always the best experience.Erik Dorsey is very professional very knowledgeable and he received outstanding service I will recommend Eric Dorsey to anyone that needs service such a great guy always on point and he really cares about his customers we need more people like Erik in services departments So thank you Erik Dorsey for such great service Ms Kim CHUBBS

The service department at MBZ of Los Angeles is very well-managed. My service advisor has been Barry Murphy for the past 8+ years and he is excellent. He is very knowledgeable and a consummate professional. He provides great advice on the care of my cars. Thank you , Barry!