I met Kevin Kim to buy new car He made me decide to buy this new car S560 in 30 minute. I thought It was good deal and excellent service. Thank you.

Always great service, Tino is always awesome. The waiting area is always comfortable and I can get work done with the free wi fi. Great staff.

As always, my Mercedes-Benz DTLA Dealer delivered! I came in for Express service to have my low beam lights replaced and I was in and out in a matter of minutes, thanks to Juan Antonio Kim, who goes above and beyond the call of duty.

I had a great experience at this place.  I feel like I got a good deal and was in and out in 3 hours, mostly because of the beautiful detail job they did on my new CPO Benz.

Amazing experience, great customer service from the inquiry email to the actual contract, friendly staff and wonderful environment. Highly recommend!

My lease ended so I was looking for a new car. I called many different dealerships but RAYMOND was the only one who was able to get me EXACTLY what a needed- an actual offer over the phone. I told him exactly what I wanted and he gave me exactly what I was looking for as well. No games, no unreasonable offers.. if you are looking for a new car, I recommend him as your car dealer. He was very kind and helpful- he thoroughly answered all of my questions and personally delivered my car to me when i...

I was looked after so well at Mercedes DTLA from the moment I stepped in to the service center. Alanna was extremely helpful, polite and full of smiles. I haven't felt this kind of personal service anywhere in a long time. As a result I now want to make Mercedes DTLA my regular service center.

Joy was amazing. She is the reason I came to this dealership. She was direct and courteous when answering emails. Gave me the info I asked for without trying to do a hard sell before I ever met her. Answered my questions. Helped me in the financing process. I would recommend Joy in a heartbeat.

Mr. Rowinski is very easy to work with and replies to me faster than my wife responds to me, which is amazing! He knows his product and you can tell he enjoys what he does! Cheers!

I'm so glad I walked away from Santa Monica and Beverly Hills. I was on my way to the Santa Fe st. Studios when  stopped by DTLA Mercedes Benz and Bryan Romero was very professional, knowledgeable and transparent .  Thanks to Bryan is that I'm loyal to  Mercedes Benz. He made sure I was aware of  my desition and gave plenty of options , Never felt  pressure to buy anything which helped me have a clear mind at the moment. Bryan went above and beyond to make sure o was very satisfied. Very ca...

John Cashen, Oscar Reyes and Nick Choi are awesome! They are all super professional, friendly, knowledgeable and a dream team! I recommend them to everyone! Julie Lovett

Amazing. Everything about this experience was excellent. I am so happy with the car and the experience at the dealership. I wish all dealerships were as good.