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Customer Testimonials
I was greeted promptly by Service Advisor Jerry Dilanchiyan and I received excellent customer service as well as technical explanations for the service provided for my vehicle.
I want to take time to write up a wonderful review about my experience with Raj Sood of DTLA Mercedes-Benz. Raj who is the best fleet manager, listened to my specific needs on my 2019 GLC 300. He not only found us the SUV that met all of our specific needs, but he also assisted me on obtaining the best possible financing via Mercedes-Benz Financing of America. You rock Raj. Did I mention this is my 2nd Benz through mine within a year. Definitely highly recommend Raj Sood for your next ...
Very Professional and Knowledgeable of the vehicle-YES we did lease a car from you guys- Thank You
Mercedes of Downtown LA has serviced my C300 a few times. I get the same great customer service each time I go back. I love the fact that I can schedule an appointment for the same day. I don't mind waiting for my car cause I enjoy watching the big flat screen TV while helping myself to a hot chocolate or fresh fruit. Thank you Mercedes Benz of Downtown LA!
Kdos to Alex. He was extremely helpful and patient with us as we had some issues that needed to be addressed before we purchased a vehicle. He patiently went over our concerns, and we left knowing what we needed to do to make our purchase.Thank you, Alex.
Erik Dorsey provided very good customer service, he had our commercial van serviced and back out on the road the next day. Vert much appreciated!
They have free popcorn, lemonade, fruits, coffee,and water and soda to buy. Very clean place. Nice employees.
I've been coming to DTLA for ten years and everyone at the dealership is very friendly. Frank Phillips is always helpful and makes my service visits very easy.
Everyone involved in the leasing of my c43amg was amazing. Professional and diligent are the two things that come to mind when I think about this dealership. Again just can't say enough great things. If I could give 15 I would!
I have been leasing cars at Downtown LA Motors since 2014, they always provides me with excellent services. I would like to appreciate Jaz's and Javier's wonderful help and services this time. They were so patient to show me the cars and explain the process in detail. They also worked very efficient and well-trained in paper work. They really did a very good job!
Barry provided outstanding customer service. Due to his service, I will continue to visit DTLA. The whole dealer makes my visits very friendly and professional.
Really loved working with Jaz; he made each step incredibly easy for me, and was on top of everything. Across the board, DTLA has an a great team! We are very happy with the car we bought and felt wonderfully taken care of.
I have nothing but great words for DTLA. I love, love, love them!!! Everyone is so helpful and I feel like they always go above and beyond what I expect. Frank Phillips and the rest of the team make you feel at ease and that everything will be handled to perfection. I can not say enough great things about DTLA. Ricardo Acosta was my Tech and he is amazing as well. Very patient with me as I asked questions and it was time for him to go home, but he did not rush as he walked me thru my conce...
Many thanks to Downtown LA Motors and their awesome customer service. My husband and I went in to purchase an SUV last week. Our sales person Raj and our finance person Craig were amazing and had great customer service as well as the person that showed me all the amazing features on the car. All questions were answered and was given a great deal, we are very pleased customers. We will recommend others to purchase there. We are happy Mercedes owners.
My wife and I bought a Certified GLK recently from Craig Settles and Raj, They both took very good care of us. There no pressure and made us feel like family. We will definitely go back and buy and refer our family and friend to DLTA Mercedes Benz. Great Customer Service Kudos them them both.
courteous service ,comfortable while I waited, kept me informed of each process, actually I enjoyed my stay. Great coffee machine, good popcorn and so far my experiences has been fine.!!?
Welcome to Downtown LA Motors
Welcome to Downtown LA Motors. If you’re looking for a Mercedes-Benz in Los Angeles, stop by our dealership where customer satisfaction is our number one priority. Find all the information you need right here to make an informed decision about buying a new Mercedes-Benz or used luxury car in Los Angeles County. Our Mercedes-Benz car dealership in downtown Los Angeles serves all of greater Los Angeles. Have questions? Call us at toll-free at 1 (888) I-LOVE-LA or 1-888-835-8640.
At Downtown LA Motors you will find your favorite Mercedes-Benz models at competitive prices. Take a test drive at our greater Los Angeles Mercedes-Benz dealership in a 2017-2018 Mercedes-Benz and browse our inventory of E-Class, C Class, CLS, Sprinter and Metris models and more including Mercedes-Benz BlueTEC® Diesel. The Downtown LA Motors sales people are ready to answer your questions about a particular model and find the Mercedes-Benz in Los Angeles that meets all of your expectations. For a large selection of new and used Mercedes-Benz sedans, SUVs and coupes in Los Angeles, including the popular CLA, E-Class Coupe, C-Class Sedan or SL-Class Roadster SUV visit our dealership today.
Searching for a used car in Los Angeles? Start and end your search with Downtown LA Motors. With a huge selection of low-priced, high-quality vehicles, we are certain that we can locate a used car that suits your taste. Our greater Los Angeles used car inventory has cars, trucks, SUVs and vans by many of today’s top automakers. If you have not been able to locate a specific new luxury SUV or used sports car in Los Angeles we are at your service. Complete our no-obligation Vehicle Finder form and we will alert you by email when a matching vehicle arrives at our Los Angeles Mercedes-Benz dealership.
More About New and Used Cars by Downtown LA Motors
Looking for a car loan in Los Angeles? By working with lenders and understanding your needs, we can create customized loan and lease programs suited to your situation. Our finance department can adjust variables to make sure your loan will fit your lifestyle. The term can be extended to lower monthly payments, or you can pay a little more to shorten the duration of your loan. Come speak to the experts at Downtown LA Motors about Mercedes-Benz financing in Los Angeles. Call us at (888) I-LOVE-LA.
Get professional Mercedes-Benz repair in Los Angeles at Downtown LA Motors state of the art service facility. The Downtown LA Motors technicians provide professional auto repair for Downtown Los Angeles. Experts will correctly identify your vehicle’s problem and make a repair as quickly as possible. Schedule Mercedes-Benz car repair in Los Angeles by completing our online service application. Downtown LA Motors offers a complete inventory of Mercedes-Benz car parts to repair your sports car luxury SUV. These OEM car parts and Mercedez-Benz accessories will keep your vehicle running at peak performance, and looking sharp, for many years to come.
We are proud to serve the greater Los Angeles area. If you are from Los Angeles, Inglewood, South Gate or Bell Gardens read about us, visit our dealership at 1801 S Figueroa St., Los Angeles, CA 90015, or give us a call at (888) I-LOVE-LA or 1-888-835-8640. Our team is available to answer your automotive questions. Thanks for visiting our site.
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1801 S Figueroa Street, Los Angeles, CA 90015- Mon - Sat8:30 AM - 9:00 PM
- Sun10:00 AM - 8:00 PM
- Mon - Fri7:00 AM - 7:00 PM
- Sat8:00 AM - 4:00 PM
- SunClosed
Come Visit Us
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213-536-4065
Call Now1801 S Figueroa St. • Los Angeles, CA 90015
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Open Today! Sales: 10am-8pm
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Downtown LA Motors
Phone: 213-536-4065
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