Steve was great! Also, there is a discount for Costco members.

Fantastic experience with service department. Thanks for the same day appointment and loaner car.

This dealer ships has excellent prices and excellent services besides that Mr, Raj Sood is a very friendly and knowledgeable salesman I can recommend to all my friends and family.

LA Downtown Motors is the best! Jaz, Art, and Gary made for the best car buying experience ever. The General Manager, Tim Muzyka does an excellent job running this amazing store.

Excellent sales and service department! All of the service advisors are extremely pleasant and helpful.

My Service Advisor, Barry Murphy is outstanding. He always ensures that the service on my car is done right and completed on schedule. Hats-off to Down town LA Motors.

Frank and DTLA Mercedes give me Five Stars customer service. Frank is about detail and quality service. I never got this service at the dealership in the Valley. I will never go anywhere else!!!

Did not have an appointment and they took my vehicle in and fixed everything same day. My service advisor was friendly and knowledgeable, I will be visiting them again.

I have been coming to this dealership since 2012 Frank Phillips is very professional takes excellent care of all my service needs always ask how is your day going he really takes care of business he make sure I’m satisfied with the Service and thanks me for choosing downtown LA Mercedes-Benz I am very satisfied excellent customer service

We had garret as our sales guy. He was very professional not at all pushy. He spent over 5 hours helping us decide what car we wanted. He was great. We will definitely recommend our friends and family to go to him.

The service was taken care of in a friendly and professional manner. Thank you Berry Murphy Please I will not answer these reviews any more if you ask the amounts of words I have to use ! Thank you , Norbert Alberts

Tino is the best. Honest and Trustworthy and helpful! It would be nice if they completely washed my car 100% each time. that would be my only complaint

I have 4 Sprinter Vans for my business and maintaining and getting them serviced regularly could be a daunting task if it wasn't for Erik Dorsey, my Service Advisor. He always makes sure that I am well taken care of and that the service on my vehicles is completed in a timely manner. I can honestly say that I look forward to getting my vehicles serviced by him at this location (which I do quite frequently) and will definitely be purchasing more in the near future as long as he is the one taking ...

The serives experience is very good and the manager taught me a lot about cars. I will chose downtown Mercedes Benz to buy any cars or do services in the future.

Great service from start to finish. Javier was our salesperson, never pushy and very accommodating. Javi delivered on his promise to get us on the road in a new MB with a reasonable down payment and lease payments we could afford. Gary, our finance director, was very easy to deal with and put no pressure on us to purchase any "extras." He was very thorough and even shared his personal record keeping program where he has kept accurate records of every single customer he has helped during his time...

Purchased a 2018 MB GLC 300. When we arrived at the dealership the paper work is all ready to sign. There were very welcoming. Nice to do business with. Will highly recommend to family and friends.

I would like to Thank Mr Ayman Zahram for helping us pick the right car Mr Ayman went beyond and We appreciates Mr Zahram and will we contunue buying car with Mr Ayman Thank you!

Barry has been my service manager since 2010 and he understands that I need to get in and out quickly and if there is a problem, he has the solution.

Gustavo, was awesome at his job, would go back just because of his expectional customer service. He has the people skills alot of Mercedes Benz Dealerships lack.