Frank Phillips treats my car like it is his car. He is a very pleasant man to be around. He cares about his customer service. My car runs like a new car. Thanks Frank. Thanks DTMBZ.

Frank is the very, very best!!! I trust him, knowing he is giving me the very best advice regarding car repairs.

You’re a dealership is incredible the professionalism of the commitment to excellence and making you feel super comfortable is something that no dealership that I’ve been to matches like downtown LA motors. Your team of Diego Stephanie and Craig knock the ball out of the park I would highly recommend that all my friends purchase their vehicles from your dealership I promise. Sincerely Lance Rushing

Professional and friendly. Good test drive, comfortable car. Easy to finance and drive away. The parking lot was a little cramped. Overall lovely experience, no high pressure sales tactics.

Everything was wonderful with my Schedule B service appointment. I was helped as soon as I drove up, I decided to wait for my car and Ivan gave me a pretty accurate time estimate. My car was nice and clean when everything was done (it was filthy when I brought it in). No complaints at all! Wendy

The sales and finance team at MB Los Angeles are stellar! They made my buying experience a fantastic one! Special thanks to my sales rep, Diego and my finance manager, Raymond!

Galo was amazing efficient and was able to get me out of vehicle and put in a Mercades. Iam so happy with my decision to go to Mercedes Benz of la I will be back in the future.

Barry Murphy, my service advisor, as usual was courteous, pleasant and proficient. He made the process of getting my car serviced quite easy and efficient.

despite being short staffed they were efficient and very professional. My repairs were handled in a timely manner.

So far I've had a great experience. Diego Ruano has been very helpful in getting me the car I wanted. I am still learning all of the bells and whistles on my GLB.

Absolutely pleased customer. GREAT communication, easy transaction and in and out quickly. I really like my car and the price was fair. My situation was different and everything worked. out.

Frank Phillips is amazing! I drive to this dealership just to have my car serviced with Frank as my advisor. When he tells me I need a repair I know it's right.

He helped us with professional knowledge and searched inventories, everything was quick and appreciated for what he has done for us. The car wsa ready on time.

Frank offered great customer service. He reminded me of my recall amd called me when my service was completed. He explained why I had to weight so long to Get checked in.

I have been coming to Downtown Mercedes for the last twenty years. Mr. Frank Phillips is my service advisor and his knowledge and help in the service of my cars has been a wonderful experience, I look forward to seeing him each time I come to the Dealer.

Absolutely pleased customer. GREAT communication, easy transactions, had my vehicle picked off and dropped off and each interaction was absolutely pleasant and professional. Barry Murphy in the Service Department is GREAT. He called immediately on receiving my car, clearly explained services, costs, and recommendations, and arranged to have my car delivered impeccable and promptly. Could not be more pleased. Highly recommend Barry and this dealership's Service Department.

This service was amazing. Our sale rep Frank Abedin did an awesome job in helping us make the right decision on our next car for our growing family.

EXCELLENT SERVICE - knowledgeable & courteous. Work done in a very timely manner. I live 2 miles from the Encino Mercedes dealer but go 20 miles to Downtown Motors

Juan Kim es muy servicial, siempre que le llamo para mi servicio me atiende muy amable, me contesta mis preguntas y me ayuda en lo que estoy necesitando.

My service advisor Jerry Dilanchiyan was prompt, professional and pleasant. It was an enjoyable experience from start to finish. I highly recommend Mercedes-Benz of Los Angeles!