Raymond did amazing job in finding me the best car . He was very prompt , efficient, professional. The stuff overall is very professional and welcoming. I would highly recommend Raymond and this dealership if you are looking for best customer service.

Well worth the money and I am a happy customer.

This is my 3rd time with this location and I am extremely satisfied with their Sale Team especially Mr. William Lo and his staff there. Also, they have a large inventory to choose from so more than likely I will always get what I look for at this location.

When i call my service manager Frank Phillips with a question he always has the right answer and is quick to get my car in the shop snd get it back to fadt with a smile i love the professional that is always done ny everyone there.

My service was arranged and completed as promised in one day. My Service Advisor, Jerry Dilanchiyan did an outstanding job as usual. I have been dealing with Jerry for several years, and he always takes very good care of me and my vehicle. John Nachazel

I would like to commend my service advisor Barry for the excellent customer service. Barry is very knowledgeable. Answered all my questions. He advised me of the process of my service. He also returned my calls and texts and provided transportation during my visit. Thank you Barry!

I like the service and the people! My wife Debra is very pleased with her new E-450 Convertible!Chris was helpful explaining the new features and offered to come out to the house again if needed extra help

I received excellent attention and everybody was courteous and friendly. I am pleased with my 2018 Mercedes Benz C300. I really enjoyed driving it every day going to work as well as recreational and visits to family.

They have nice facility. Best car wash among all Mercedes dealers. Ivan is very friendly and upfront. He'd be the best if he can give me better discount. Keep up the good work!

Art Magsayo and Diego Ruano are hands on and considerate salesperson. Highly recommended at DTLA location. Art's continues status us with our special built car from overseas by phone or email. He and Diego's assistance us with the equipment even after the deal has closed. A+ service's.

Although I did not purchase a Mercedes from this dealership I did purchase another vehicle. The customer service was above reproach and I could not have asked for a better experience. The whole purchasing process was smooth and easier than expected. My wife and I are very happy with our purchase and we want to thank Ayman for that. Thanks Again

Art is a hands on and considerate sales person. Highly recommended at DTLA location and by he continues to be of assistance even after the deal has closed. A+ service.

If I could give 10 stars I would . Edaward Twum is awesome !!!! The entire staff was so friendly!!! I will definitely be back and refer friends . Thanks Jas and Edward Twum !!!

Fast, efficient and cordial.

Quick in and out! Which is important for us Angelalinos that are always in a hurry! I love the Uber to and from work if need be!

Frank Philipps is a great guy, helped me before, I am glad he way helping again! I will coming back,, great dealer experience.. will recommend.

Amazing service from the moment that I entered to the moment that I exited. The manager Ian, in the parts department, went way above and beyond to find a rare part that I needed for my Sprinter and he got it to me faster than anyone in Southern California could. Thank you so much Downtown LA Motors!

Just wanted wanted to give my thanks to Omar at downtwon la motors for taking care of ke again. Will always return as long as Omar is with MBZ.

If you are looking for a new car please go and see Edward !!!! He is amazing!!!! You will not regret it . From start to finish !!!The security is friendly and knowledgeable of all the sales team and where they are located .the receptionist was inviting and sweet also. Then there is Edward !!!!He made the whole experience so easy . He is truly a hard worker!!! He worked with Jaz to get me a great deal . Jaz was awesome as well . The customer service at this dealership makes the drive from Beverly...

Everyone I interacted with was very nice. It was a pleasant experience.

I just bought a 2019 GLC 300 from DTLA Motors. Rafael Gonzalez provided the best and the most pleasant experience in buying a new car My first contact with DTLA Motors was two years ago when I was looking to buy a C300. I went through Edmond.com where they sent requests for proposal for the car I built to several dealers in LA, OC & SBernadino. I specifically requested email proposal only NO phone calls. Well, my phone was ringing off the hook- all of them called to try to get me to go to see ...