EXCELLENT SERVICES JUAN A.KIM

Excellent Experience!

Frank consistently delivers high-quality service!!

Mr. Ji made the process simple. We were treated fairly, honestly and all inquiries were responded to promptly

Chris Lee was soo helpful and very efficient and caring about the process. I was astounded at how much more insightful he was and how more effective he was with getting us the car we needed compared to other salesmen at other Mercedes Dealerships. We were passed off to more inexperienced salesmen at other dealerships, which resulted in a very long waits and wasted time. Chris, on the other hand, got us what a better deal with more value.

Absolutely fantastic. I worked with Diego Ruano on a new lease and he went above and beyond to make my first car purchase a breeze. Great service, great responsiveness, and a great experience overall. Recommend!

We had an excellent experience. The dealership is customer service oriented. We purchased a new GLS 450 with all the options that we wanted at an excellent price. Our salesperson was Raj Sood and Manager was Tony Mezeraani. They were all very patient, friendly and knowledgeable. The dealership managed to match my Credit Union loan rate. The whole process was smooth and fast. I would definitely recommend them if you are in the market for a Mercedes.

Great Experience even with the current pandemic situation

They were timely, efficient and were very pleasant considering all that is going on in the world.. they still kept their sense of humor.. c

Really happy with the options presented of the existing cars on lot for customized selection of what we wanted on our car. Great Dealership and Personnel! Thank You.

GreatI had the best experience with Mercedes Benz Downtown Los Angeles. Javier is exceptional!! Texted me to see if i needed anything if i had any questions and if so please contact him. You get a different experience with this dealership.  It's the great experience for me!!! Haha! You get what you pay for.  Everyone was really kind. I walked in and got what I asked for. They are straight to the point. No red tape it is what it is. I was here for about 4 hours. Which actually was great. If...

Our experience with Mr Diego Ruano at MB of LA was exceptional from start to finish. Diego's a knowledgeable product specialist and sales consultant, who assisted with our 1st MB. Unclear if it's industry practice, but he called a few days after delivery to ensure all was well, offering to spend time to show us the sophisticated functionality of the digital display and MBUX. I suspect we'll return to MB of LA in a few years when we're ready to replace our Acura.

The real love of my life is this place with the awsomeselection of cars they always have,lovely.

Great service and overall great experience. The service department gave me an appointment when I did not have one and returned my vehicle before the time frame that was indicated. Anytime you need great service and a quick turnaround time, this Mercedes-Benz is it.

I am exceptionally happy with the service that I received from Los Angeles Mercedes-Benz the staff they are very helpful and very nice especially the young lady Alana McDonald thank you for all your help and also a thanks to the service workers my car is purring like a cat!!!

Outstanding customer service Mr. Erik Dorsey is the best.

The purchase of my new Mercedes Benz Sprinter high roof was handled very efficiently. The process was much easier and quicker than I had expected. My sales person Tim Duchene was super easy to deal with and I felt very well taken care of! When there was an issue that required a change in the way the title would be recorded, Marouan Mossadaq in Finance went the extra mile to see that it all went down smoothly. Thanks for a great purchase experience. I have come to expect nothing less from MB...