Excellent service! I highly recommended this dealership.

Juan Kim, He was the best customer service adviser I've ever met. I was very impressed by his work. He was nice, helpful and friendliness. Thank you so much :-)

We had a good experience and feel confortable during our visit .. we recomend this dealership for the service and variety of vehicles they have to chose from..

Erik Dorsey continues to maintain the highest level of professionalism. My car was ready as stated and he made sure my rental auto was ready when I arrived. He is the reason that I continue to return because I can get my car maintained at less expensive establishments.

Best and Fast service Thank You DT LA Motors thank / you Sharleen

Service Advisor, Tino provided the best customer service, friendliness and good quality work. However, it took a while to get my vehicle, while I was waiting for at half an hour

Always great customer service in the service department.

We came here to look for a new car. Michael was very friendly and he helped us find the car we need. He just moved from another MB dealership, and we were so glad that we became his first customer here. Plus, Edward was amazing! He's patient with all of our questions and gave us a nice gift. The paperwork took a long time, but when we walked out from the finance office around 10pm, we were surprised that Edward was still there just to say bye to us. Can't wait for our first free car wash back he...

Excellent

service was very quick & also price is very good

Alex H, sold me my car! He’s definitely one of the best car salesman in the business and I highly recommend him, very professional guy. Thank you Alex, I absolutely love my Car.

The express service advisor Sharleen was great helping me get my flat tire replaced and to provide timely updates via text messages. That allowed me to optimize my schedule for the day and overcome the unexpected inconvenience.

Tino is the best. Always makes any service on my MB easy. I've been to other MB dealerships but DTLA MB has a loyal fan. Thank you

I appreciate them fast & quick service! Excellent. Expensive but worth it. There gonna get the job done right.

We were told at two other dealerships that the car with the options that we wanted wasn’t available and we either took what they had or wait 4 months for a special order. I did a search on Truecar and 5 minutes later Raymond called me and asked what I wanted. A couple of hours later he had three cars with what we were looking for that he had found at other dealers around the west coast. He made a deal for the one we wanted and two days later we drove off with with a car with even better option...

I have leased and purchased vehicles from this dealership in the past and have been extremely satisfied with the service. Would definitely recommend this dealership.

Thank you Jerry you did it again! Another flawless visit to downtown LA motors. I had a flat tire they replaced it and I got a good cup of coffee to boots

Went in for part for SUV and had the best experience. Very helpful and courteous. I would be back other services. Thanks for being

It was time to turn in my first lease and move on to my second. I started out with a 2016 CLA250 and I graduated to a 2018 C300. Habib was amazing! He was friendly, and most importantly, honest. You can tell he is a good salesperson because he was honest. No BS. He was accommodating all my needs (black-on-black, rear view camera). There was a limited stock of the car I wanted but LUCKILY, I got one. One of the last ones. I got an amazing deal. I couldn't ask for a better leasing experience. Cra...

Thank you Downtown LA Motors for helping me find my new beautiful car! I love it! Raj was the best representative I could ask for. Mind you I was doing this purchase from Vegas. I will go back for my other car when the lease is due to turn in. I rather deal with LA Motors then any Mercedes dealerships hands down!  Thank you again Raj and Staff!!

We were looking for a well optioned CPO C class coming off lease. Our salesman Ayman dealt with us fairly and he was more knowledgeable about the car than other salesmen at other dealerships. We also got the deal done quickly with no drama. I would definitely buy a car from Downtown LA Motors again.