dealer 的服务非常好，能够详细的介绍多款汽车的性能，耐心细致，让我选到合适满意的车型，服务人员会多种语言，沟通交流顺畅，服务一流，非常满意！后续保养还会去这家店！Dealer's service is very good, can introduce the performance of many cars in detail, patient and meticulous, let me choose the right satisfactory model, the service staff will be multi-language, communication is smooth, service is first-class, very satisfied! Fo...

Without question, Downtown LA Motors provides a higher level of service than the other dealers that I have experienced during my over 25 years of driving a Mercedes. From the personable and professional care of the service advisors (mine is Charles (Erik) Dorsey) to the excellent competence of the mechanics, Downtown LA Motors is unbeatable. Are all the superlatives applicable? Absolutely - and I'm sincere in what I write! If I could have another paragraph or two to write about other dealers ...

Bought a new car yesterday from Edward. Straight forward and extremely pleasant to deal with. I had awful experiences at previous dealerships and because of the service I received from Edward, the desk manager and finance manager, I am still driving a Benz instead of a BMW. Thanks again guys.

We so appreciated Edward Santiagos professional and personal assistance with the purchase of our new car. He answered all our questions and took care of everything down to the last detail. He is one of the best salesman we have worked with. We are from out of town and trusted that he would take care of all particulars with care until our return. He did so as if it were his own car. We were so lucky to work with him. We appreciate you Edward. If you are considering buying a Benz, see Edward! ...

Love this location and my experience was stellar.

Prompt service and courteous staff. Neat waiting areas with WiFi.

My husband & I drove down from Stockton Ca & they were professional & took care of everything for us before we got there ... Beautiful easy experience

"I found Rafael G Making it EZ on YouTube. At first I was going to do a euro delivery and pick the car up in Germany. However after coming back to the states and actually meeting Rafael at Mercedes Benz of Los Angeles. I saw another C63S Coupe AMG and had to take it immediately. Rafael has been working with me for months through video, text and emails and has always been responsive on every detail. Rafael is the reason why I chose to do business with Mercedes of LA. Great customer service is har...

If anybody's looking to buy a car Mercedes-Benz go to my friend Rafael Gonzalez he will give you the best deal you can ever get I've known Rafael Gonzalez for over little 2 years use the best salesman there

The epitome of excellent customer service! Walking into the dealership I knew it was going to be a long day. I was wrong. Rafael made the process to purchase my vehicle very easy and kept me informed through the entire process. Rafael customer service was above and beyond what I expected. Most notably, Rafael went out of his way by checking in on me after my purchase to ensure I was satisfied. I left the dealership feeling and knowing I had the right vehicle for me. I appreciate Rafael's candid...

Excellent experience with Cooper of internet sales and Ayman, who made us a great deal and walked us patiently through all the steps.

I had a great experience at Downtown LA Motors. My sales representative, Michael Mousaed. was outstanding, He was friendly and very knowledgeable and we completed the deal with no problems. Thank you Downtown LA Motors and Michael Mousaed.

Ayman and Bryce were both very pleasant, patient, and interested in respecting our wishes

Rafael Gonzalez literally did make it EZ! I haven't bought a car in a while, but I do remember all the back and forth and spending hours at the dealership. Rafael mentioned to me he'd like to get as much information from me before coming in. At first I thought, why so many questions lol. However come to find out why he does this before his clients come in is actually a great practice. I highly recommend anyone and everyone reading this, if you don't want to spend hours at a dealership waiting on...

Raymond Orosa is excellent in Sales and always comes through for his clients. Downtown L.A. Motors is an excellent dealership, too. I would highly recommend people to come to see Raymond in Sales!

Great service! Frank Phillips was a huge help in getting my car serviced and updated. Clear communication, positive attitude and fast delivery. I highly recommend their services.

Excellent customer service. We made an appointment with Barry Murphy and he was able have a quick look over with the service department to make sure my car was okay. Can't thank him enough!