I was very quick and smooth service ever. Specially, sales person Byungjin Choi was very professional and kind during purchase.

Brian from the internet team, Rafael in sales and Craig in finance were all amazing!! I live about 2 hours away from the dealership so much of the transaction was done over the phone and with pics. The whole team was so accommodating and helped me get all the info I needed to make a purchase. The team literally bent over backwards for me. I've been a BMW owner my whole life, finally made the switch to Mercedes, and if the service I received here is any indication as to what Mercedes owner...

Always great service. Tino my service advisor makes sure communication is quick and that I understand everything needed to keep my car in top shape. Everyone looks out for you here which is why they are busy!

Frank is the best service Director car always runs well and I love the wash on my car great service

Excellent customer service. Very attentive. Jerry was very attentive. He explained the service offerings that were needed/recommended for my car. He offered me transportation and said he would call me once he confirmed e actky what was needed. He kept his word! He called me to share what was needed, I made the decision and he got to work. Once my car was ready, he called me to communicate it was ready. He offered me a great price for the service that was done. I got Service B and fro...

Raj in the sales department is fantastic, as is Ivan in the service department! Two of the most professional people we have come across.

Frank Phillips treats my car like it is his car. He is a very pleasant man to be around. He cares about his customer service. My car runs like a new car. Thanks Frank. Thanks DTMBZ.

Frank is the very, very best!!! I trust him, knowing he is giving me the very best advice regarding car repairs.

You’re a dealership is incredible the professionalism of the commitment to excellence and making you feel super comfortable is something that no dealership that I’ve been to matches like downtown LA motors. Your team of Diego Stephanie and Craig knock the ball out of the park I would highly recommend that all my friends purchase their vehicles from your dealership I promise. Sincerely Lance Rushing

Professional and friendly. Good test drive, comfortable car. Easy to finance and drive away. The parking lot was a little cramped. Overall lovely experience, no high pressure sales tactics.

Everything was wonderful with my Schedule B service appointment. I was helped as soon as I drove up, I decided to wait for my car and Ivan gave me a pretty accurate time estimate. My car was nice and clean when everything was done (it was filthy when I brought it in). No complaints at all! Wendy

The sales and finance team at MB Los Angeles are stellar! They made my buying experience a fantastic one! Special thanks to my sales rep, Diego and my finance manager, Raymond!

Galo was amazing efficient and was able to get me out of vehicle and put in a Mercades. Iam so happy with my decision to go to Mercedes Benz of la I will be back in the future.

Barry Murphy, my service advisor, as usual was courteous, pleasant and proficient. He made the process of getting my car serviced quite easy and efficient.

despite being short staffed they were efficient and very professional. My repairs were handled in a timely manner.

So far I've had a great experience. Diego Ruano has been very helpful in getting me the car I wanted. I am still learning all of the bells and whistles on my GLB.

Absolutely pleased customer. GREAT communication, easy transaction and in and out quickly. I really like my car and the price was fair. My situation was different and everything worked. out.

Frank Phillips is amazing! I drive to this dealership just to have my car serviced with Frank as my advisor. When he tells me I need a repair I know it's right.

He helped us with professional knowledge and searched inventories, everything was quick and appreciated for what he has done for us. The car wsa ready on time.