Thank you Victor for you kind and thoughtful service for this visit. I appreciate your communications and working with me on this service experience and meeting my needs.

My experience at DTLAM was great. As it generally always is. No waiting, courteous, friendly, professional and expedient. The problem with was as fixed asap after waiting for the correct parts. I am always very happy and satisfied with the Service and the Service Advisor. This is why I have my cars serviced there since 1989.

Got close to my asking price. Fleet manager was very open to negotiating. 2 phone calls and the deal was done. Drove the car, filled in the forms for purchase. Drove out with my previously owned Van in about 2.5 hours. Helps that I was pre-approved for the purchase. Great experience.

Brian made the whole process simple and friendly. No pressure like the Encino dealership gave me. I spent 5 days trying to get the price from the Encino salesperson. I finally got aggravated and left. Brian gave me a price within minutes, before I even arrived at the dealership. I told him I'd take it and drove down and signed all the paperwork and picked up my new car. I never buy from anyone that pressures me. I will definitely buy from Brian again and send all my friends and business associ...

Thank you to Ayman for his excellent customer service. He is patient, knowledgeable and fair. This is the second MB through him and this dealership. Everyone is friendly and never keep you waiting. All around good experience. Thank you!

Professional staff, from security to management. Edward the sales person made me feel that I had a good deal, and it really was. So far, as a first time buyer, I am happy with my purchase and the customer service and for sure I will be looking forward doing more business with them. It was a great experience.

I appreciate the promptliness respond from my sale rep Tim, he took the time to explain all question that I have to ensure that I am comfortable before making a serious decision. Thanks for Tim's helps and the staffs.Lee

one of the greatest of my life purchasing my first mercedes benz huge shout out to @ivy chieu contact her to purchase your new mercedes benz ! great deals amazing customer service! and huge shout out to simon manager of downtown los angeles mercedes benz you are awesome!thankyou so much! great doing business with you ! sincerely j.r

Tino was an excellent advisor and I'm very appreciative of everyones efforts. i will be back for my next service. He went above and beyond to make sure the issues were fixed and that I was happy.

My first visit won't be my last. Due to scheduling demands, I needed a Sat. service appointment (which my usual MB dealership did not offer)  to address a non-urgent warning indicator.   Everything from scheduling, to drop-off, diagnosis, completion of work, and pick-up was seamless and efficient. Thanks to Victor, my advisor, and the entire service team for a great experience!

First off let me start by saying the staff there was genuinely nice & patient with me and the whole process. They went the extra mile to find ways to lower the price and even gave discounts. When going in I HIGHLY recommend asking for Edward Santiago since he was the one that was with me the entire time and made the whole purchase easy. I am super happy with my new car and I only wish I came here sooner.

Charles Eric Dorsey always provides excellent customer service. I can’t count on him to explain my car service needs. I love my CLA 250

Ernie (loaner vehicle manager) is simply the most genuine person to deal with. He truly cares to give you a pleasant experience, cuts down on your wait times, and treats you with utmost respect. thank you

Awesome service!-Young Kang Always royal sales!-Michael Jhun We've have been with them more than 5years and we bought 2 cars with them. We introduce 3 friends to purchase MB with them. And they love it!

Jirayer is very helpful and he is super kind. He knows his job very well and even his explanation for the tire and tire protection is fascinating. I would recommend him if you want a best service.

I was very impressed with the service I received from Tino and the rest of the staff. They were all very helpful and I was even more impressed by the cleanliness of the service department. Kudos to you all