I was very please with the service of Kevin Tran, he made the return of my leased car and leasing the new car very easy, always give me the best deals. He even came to my house to pick up the extra key for my old car.

As usual, Victor delivered excellent customer service!! Keep up the great job!!

I’m very satisfied with the service at DTLA Benz Motor. They have high efficiency and good service attitude. Victor Leong is so nice and prefessional !

I got an error message on my car didn’t know what it was so I brought my car into downtown LA Mercedes-Benz. Jerry Dilanchiyan Did an amazing job at diagnosing my problem and finding out, in addition they found out I had a flat tire. I got a new battery new tires and now I am as happy as I can be. . He is always helpful great communication skills in a bubble it appears he cares.

I had a minor repair on my car and Frank Phillips made certain that my vehicle was serviced immediately even though I did not have an appointment on that day. Repair was perfect. When I need service will return to Downtown LA Motors MB. Nuff said.

Excellent service! I highly recommended this dealership.

Juan Kim, He was the best customer service adviser I've ever met. I was very impressed by his work. He was nice, helpful and friendliness. Thank you so much :-)

We had a good experience and feel confortable during our visit .. we recomend this dealership for the service and variety of vehicles they have to chose from..

Erik Dorsey continues to maintain the highest level of professionalism. My car was ready as stated and he made sure my rental auto was ready when I arrived. He is the reason that I continue to return because I can get my car maintained at less expensive establishments.

Best and Fast service Thank You DT LA Motors thank / you Sharleen

Service Advisor, Tino provided the best customer service, friendliness and good quality work. However, it took a while to get my vehicle, while I was waiting for at half an hour

Always great customer service in the service department.

We came here to look for a new car. Michael was very friendly and he helped us find the car we need. He just moved from another MB dealership, and we were so glad that we became his first customer here. Plus, Edward was amazing! He's patient with all of our questions and gave us a nice gift. The paperwork took a long time, but when we walked out from the finance office around 10pm, we were surprised that Edward was still there just to say bye to us. Can't wait for our first free car wash back he...

Excellent

service was very quick & also price is very good

Alex H, sold me my car! He’s definitely one of the best car salesman in the business and I highly recommend him, very professional guy. Thank you Alex, I absolutely love my Car.

The express service advisor Sharleen was great helping me get my flat tire replaced and to provide timely updates via text messages. That allowed me to optimize my schedule for the day and overcome the unexpected inconvenience.

Tino is the best. Always makes any service on my MB easy. I've been to other MB dealerships but DTLA MB has a loyal fan. Thank you

I appreciate them fast & quick service! Excellent. Expensive but worth it. There gonna get the job done right.