Frank Philipps is a great guy, helped me before, I am glad he way helping again! I will coming back,, great dealer experience.. will recommend.

Amazing service from the moment that I entered to the moment that I exited. The manager Ian, in the parts department, went way above and beyond to find a rare part that I needed for my Sprinter and he got it to me faster than anyone in Southern California could. Thank you so much Downtown LA Motors!

Just wanted wanted to give my thanks to Omar at downtwon la motors for taking care of ke again. Will always return as long as Omar is with MBZ.

If you are looking for a new car please go and see Edward !!!! He is amazing!!!! You will not regret it . From start to finish !!!The security is friendly and knowledgeable of all the sales team and where they are located .the receptionist was inviting and sweet also. Then there is Edward !!!!He made the whole experience so easy . He is truly a hard worker!!! He worked with Jaz to get me a great deal . Jaz was awesome as well . The customer service at this dealership makes the drive from Beverly...

Everyone I interacted with was very nice. It was a pleasant experience.

I just bought a 2019 GLC 300 from DTLA Motors. Rafael Gonzalez provided the best and the most pleasant experience in buying a new car My first contact with DTLA Motors was two years ago when I was looking to buy a C300. I went through Edmond.com where they sent requests for proposal for the car I built to several dealers in LA, OC & SBernadino. I specifically requested email proposal only NO phone calls. Well, my phone was ringing off the hook- all of them called to try to get me to go to see ...

I love coming here getting my car serviced. Erik Dorsey always goes above and beyond to make sure my GLK is tip top shape. The staff here is always friendly and willing to assist. Thanks again DTLA Mercedes!!!!!

PROFESSIONALISM!

Thanks

5 Stars Service!!! Juan Kim very professional and detail oriented, it was a pleasure dealing with him! Would recomend this agency Voery confortable settings!!! Thank You

Excellent service. Fast and cordial.

Was very pleased with the service, the staff. The facility was clean and staff very organized. A great visit, glad I changed dealership. Looking forward to doing business in the future.

Everyone was super friendly and helpful, Barry, my service advisor was quick to answer any questions and provided a quick turn around w my vehicle. Also, the text service is cool :)

Ive taken my car to a couple of different locations. This has been the best so far. They are very detailed and even sent me a detailed report prior to picking up my car.

Ask for Mariam for excellent customer service! She will make your leasing experience a great one. Her kindness, professionalism and respect for your time will be evident throughout the entire leasing process.   Thank you Mariam, and I hope to see you again soon :)

great service and attention from

My used car search lead me to Downtown LA Motors. The sales staff and the finance people treated we very well. I got a great car at a fair price and a decent price on my trade in.

Because Omar has always given us an excellent customer service. He makes us feel welcome. And it’s very hard to find sales person like him.

I Cannot recommend this dealer enough! I had such a pleasurable experience purchasing from here with the help of Edward Santiago! He was extremely helpful, patient and went above and beyond to ensure I was happy with my purchase. If you're on the market for a car come here, and be sure to ask for ask for Edward! You won't be disappointed.

Barry Murphy is my service adviser. He is OUTSTANDING in all areas. He provides excellent customer service, quality of work, and friendliness. Barry is an asset to the team!