Everyone one there is Awesome best Customer service ever!!!!!

Architecturally beautiful. Clean, friendly atmosphere. This dealer inventories a huge amount of cars so it making it very easy for the car buyer to see colors, styles,... A pleasurable experience!

Had a really great experience getting my MLE here. It was a tossup between that and the Q8. Test drove both. Ask for Brian and Jaz next time you’re in. They took care of everything.

Brian Rowinski from internet sales is very responsive, fast, and really cares. He made my car buying experience amazing and fast! I text him, early morning (2am) because I had problems starting my car and he responded fast and helped me get roadside assistance! easy guy to talk to and really friendly! go see him you won't regret (BTW he did not ask me to write any reviews. This is an honest review from a real customer).

Great Dealership. My Service advisor always makes me feel welcome and at home. Jerry always takes care of me, and I’m very thankful for his excellent service.

Awesome service ! Smooth drive and very very comfortable.

My name is Jimmy Donner. I had my Mercedes CLS500 towed to Downtown Mercedes-Benz and was greeted very quickly by one of the service gentlemen whom quickly made me and my fiance feel comfortable and relaxed. Jerry then sat us down and explained what was going on with my vehicle. It only took one day to completely restore my vehicle to get it driving again. I'm very appreciative of Downtown Mercedes Benz and Jerry. I also was giving a list of priorities that my vehicle needs to keep it running gr...

Terrific car buying experience. From the first contact with Fred I felt we could get the deal done. He had the cars we were interested in ready, and listened carefully to our desires. Once he found out what we wanted, it was a matter of walking us through the process. This is the painless and respectful way cars should be sold. Fred is an asset to your business and a model for his profession. Thanks, Michael Powell and Sheila Phillips

First class service. As always, Frank Phillips was professional, courteous, knowledgeable, and respectful. He also made sure I had what I needed and was comfortable while I waited. David Olander was the equal to Frank as he discussed with me and took care of warranty issues. Steve Carlson

I could not speak on Eli's Autobody without speaking on Adrian the autobody consultant at the dealership. He took care of me reassured me he would handle my car with care and make sure I stay worry Free. HE did that!  Downtown LA Mercedez Benz, Adrian and Frank are the best!!!!

As always Tino is on top of the process and ensuring my car is ready as committed to and keeping me updated with any unforeseen delays! I appreciate everything DTLA MBZ does for its customers

Excellent service from beginning to end!!! The experience was top notch and first class. I always have a great time whether I’m purchasing or receiving service.

courteous service ,comfortable while I waited, kept me informed of each process, actually I enjoyed my stay. Great coffee machine, good popcorn and so far my experiences has been fine.!! Mr. Frank Phillips is a excellent service person . His details to my car 's need, as well as mine while I choose to wait. THANKS Mr. Frank Phillips!!

Great purchase with Rafi and Ola, the process is quick and professional.