I got connected with Fred Knapp at this Mercedes Benz location. The best thing that could have happened for me. Fred Knapp was a great salesman not only did he help me get into the car of my dreams but he also walked me through the process step by step. He made the whole process worry and stress free. Oh and they have a really good coffee machine. Great place to buy a car.
Good service and sincere sales. Raymond is great! He has great manners and tried to help me get my dream car. A very pleasant experience.
Tino have amazing service and was willing to go above and beyond to make my day much easier!! Thank you!
Victor Leung, my service advisor, was polite, professional and very efficient. He handled my concerns and I was able to get in and out of the service department within an hour.
Very pleasant to deal with. Easy pricing negotiations, unlike other dealers where we spend hours going back and forth. Test driving are also very nice. Jaz Ji is the best!!! You have me as a customer for life!!!
Got a weird warning message on my 2015 C300 and immediately reached out to Juan Kim. He was able to take me in the next day. the entire process from drop off to pick up was smooth and painless. I would recommend Juan Kim to anyone =)
Tino our service rep was perfect in helping us with our needs,our car was done wash and returned,such great experience with no hassle
Fast and excellent service, we are so happy with downtown Mercedes service, we have been other dealers and prices and customer service nothing like yours. Thank You so much