They were timely, efficient and were very pleasant considering all that is going on in the world.. they still kept their sense of humor.. c
Really happy with the options presented of the existing cars on lot for customized selection of what we wanted on our car. Great Dealership and Personnel! Thank You.
GreatI had the best experience with Mercedes Benz Downtown Los Angeles. Javier is exceptional!! Texted me to see if i needed anything if i had any questions and if so please contact him. You get a different experience with this dealership. It's the great experience for me!!! Haha! You get what you pay for. Everyone was really kind. I walked in and got what I asked for. They are straight to the point. No red tape it is what it is. I was here for about 4 hours. Which actually was great. If you are in the market for a ...
Our experience with Mr Diego Ruano at MB of LA was exceptional from start to finish. Diego's a knowledgeable product specialist and sales consultant, who assisted with our 1st MB. Unclear if it's industry practice, but he called a few days after delivery to ensure all was well, offering to spend time to show us the sophisticated functionality of the digital display and MBUX. I suspect we'll return to MB of LA in a few years when we're ready to replace our Acura.
The real love of my life is this place with the awsomeselection of cars they always have,lovely.
Great service and overall great experience. The service department gave me an appointment when I did not have one and returned my vehicle before the time frame that was indicated. Anytime you need great service and a quick turnaround time, this Mercedes-Benz is it.
I am exceptionally happy with the service that I received from Los Angeles Mercedes-Benz the staff they are very helpful and very nice especially the young lady Alana McDonald thank you for all your help and also a thanks to the service workers my car is purring like a cat!!!
Outstanding customer service Mr. Erik Dorsey is the best.