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Customer Testimonials

Feb 27, 2021
 

I've leased my last three cars from this dealership and have also had all of my service work done there. Their professionalism, expertise, communication skills, and genuine kindness and care are by far the best that I've ever experienced. My service advisor Frank Phillips is absolutely fantastic and a joy to work with.

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Feb 26, 2021
 

Great service by Jerry .. he made the process very simple and easy .. he made sure everything is taken care of .. can’t ask for any better to be honest

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Feb 20, 2021
 

Juan is a real one! He dedicated his best efforts for his job when I visited to get service B. He was really kind, professional, and reliable as always!

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Feb 20, 2021
 

Great service by tino .. he made the process very simple and easy .. he made sure everything is taken care of .. can’t ask for any better to be honest

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Feb 19, 2021
 

Service representative assigned to my account was friendly and informative! My car was clean and serviced quickly! Thank you Mercedes-I love being part of this family.

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Feb 19, 2021
 

Excellent service couldn’t ask for More...... really looking forward to buying my next car here I love the lounge area thanks MBofDTLA coming back

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Feb 19, 2021
 

My family and I LOVE Jerry D. He cares so much about his customers and works very hard to accommodate our needs and provide great customer service. The Uber rides are very helpful and seem to be work better now.

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Feb 15, 2021
 

Juan Antonio Kim is a really helpful and attentive person and was caring and careful throughout all the service process. He will check that the work is done well and correctly.

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Feb 14, 2021
 

Jerry was the best! He was very friendly and treated me very well. I’m planning to get any services done here, this location only from now on. Thank you for all your hard work!

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Feb 14, 2021
 

Very satisfied with the great customer service. I was Ubered home and back to the dealer when my service was complete. That sure saved me the hassle.

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Feb 12, 2021
 

Awesome service., greeted within seconds of my arrival. Service advisor allanna McDonald came out within 5 minutes. Service was completed within an hour I chose to wait for my car. Even detected a nail in my tire which I didn’t know I had. Great service , clean car.

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Feb 11, 2021
 

I have been a customer of DTLA Mercedes since the 1990s. The service department is well managed. They provide great customer service. My service advisor has been Barry Murphy for over 10 years now and he is excellent. He is very knowledgeable and I trust and appreciate the advice he provides on the service that my cars need.

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Feb 11, 2021
 

I love this dealership and staff. I will continue to be a loyal customer. I have considered other dealerships and I feel than DTLA services my needs the best,

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Feb 10, 2021
 

Great customer service and very friendly. Always go back to Mercedes Benz LA Downtown for new lease and service. I always recommend to my network and friends.

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Feb 7, 2021
 

Very efficient. Car was clean and fresh when finished. I will be retuning for service again. Service representative was very kind and friendly. She explained everything.

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Feb 5, 2021
 

Love Mercedes DTLA Service Department. Friendly, excellent, and professional service! They will provide you with an Uber if necessary. Frank was awesome! I love the text messages with appointment confirmation and letting me know my car is ready.

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Feb 3, 2021
 

Quality as expected. Excellent customer service from Frank! Did a service B - completed in 4 hours, the car was ready to be picked up clean!

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Jan 31, 2021
 

Excellent and very professional staff. I will be returning for all my car needs. The service was fast and timely. Everyone was very nice. My car was clean too.

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Jan 31, 2021
 

This is my first Mercedez Benz and I couldn’t have been happier. The service was exceptional! My sales person was Raymond and he was amazing. I never felt pressured at any point during the sale. He was very patient and answered all my questions. He showed a range of options based on what was important to me and didn’t make me feel like I had to get everything the car offered and by picking what was important to me it helped with my pricing. The team was very professional and I’d recommend ...

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Jan 31, 2021
 

Awesome service, Frank Phillips took very good care of me and my car, he was very knowledgeable and gave great advice on my C 300 model.

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Jan 28, 2021
 

Thank you for helping us find the car I wanted. I highly recommend this dealer (downtown LA) to my friends. Kevin Kim was very nice and kind.

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Sep 18, 2020
 

Jerry is the best service manager. The new space is very and well organized. The turn around time was excellent and communications as promised. Thanks

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Sep 18, 2020
 

I love going to the dealership very much.Their service is outstanding, thank you Mr Barry Murphy! Everyone apart of the service staff are wonderful people.

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Sep 18, 2020
 

I took my car in for yearly maintenance service on September 10, 2020. My service advisor was Tino and he was great. Everyone at Mercedes-Benz Los Angeles were very friendly and courteous.

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Sep 18, 2020
 

I've been with DTLA Mercedes Benz Service Advisor Barry Murphy since 2003. I never change service advisor although I changed MBs every 3 years. Barry provided the best service of my car plus the tips of handling my car. He knows his job well.

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Welcome to Mercedes-Benz of Los Angeles

Welcome to Mercedes-Benz of Los Angeles, one of the most trusted Mercedes-Benz dealers in California. With our wide selection of new and pre-owned models at affordable prices, you don’t need to look through all of the Mercedes-Benz dealers in Southern California to find your favorite luxury car. Check out our new Mercedes-Benz inventory, along with our huge selection of low-priced, high-quality used vehicles at our Mercedes-Benz dealership in Los Angeles. We’ll do what we can to help you get behind the wheel of your car of choice, so you’ll soon be cruising through Beverly Hills and Inglewood in style! If you still can’t find what you’re looking for, complete our no-obligation Vehicle Finder form and we will alert you by email when a matching vehicle arrives at our Mercedes-Benz Los Angeles dealership!

Finance A New or Pre-Owned Model at Mercedes-Benz of Los Angeles

Looking for  Mercedes-Benz dealers in California that offers competitive financing? You’ve found it at Mercedes-Benz of Los Angeles! We offer tools like a payment calculator and value your trade to help you plan your purchase and a secure application for fast pre-approval. And, of course, our finance center can answer questions and help you find a loan that will fit your budget and allow you to drive home a Mercedes-Benz in Los Angeles.

Our Reliable Mercedes-Benz Service Center

You don’t want just anyone under the hood of your car. Our expert technicians use our complete inventory of OEM parts to keep your vehicle running in top shape, and are the ones to trust with your Mercedes-Benz. Southern California customers love how our Mercedes-Benz service center is conveniently located in downtown Los Angeles- as well as the ability to schedule service online. Need help with service costs? Check out our service specials and service financing for affordable service for your Mercedes-Benz in Southern California!

Lease or Buy Your Next Mercedes-Benz in Southern California

Located in the heart of downtown Los Angeles, our Mercedes-Benz dealership  is just a short drive away from surrounding communities like Huntington Park. Come in for a test drive and find out why we’re one of the top Mercedes-Benz dealers in Southern California. Don’t forget to check out our new vehicle specials or certified pre-owned specials. Drop by Mercedes-Benz of Los Angeles, your Southern California Mercedes-Benz authority or contact our team today!

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213-784-8927

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1801 S Figueroa St. • Los Angeles, CA 90015

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Today's Hours:

Online Showroom Open - Call for Details Sales: 9am-8pm

Online Showroom Open - Call for Details Service: 8am-4pm

Online Showroom Open - Call for Details Parts: 8am-4pm

Mercedes-Benz of Los Angeles 34.0352246, -118.2717379.